We can Protect what is most important to you.

WHETHER IT IS YOUR HOME, AUTO, BUSINESS, LIFE, motorcycle, ATV, and BOAT, we’ve got you all covered!

Hong Trinh Agency is here to provide you with better rate options!

Things you’ll never need to worry about when covered with Hong Trinh Agency:

Long phone wait times

  • We respect and value your time.

  • When you have a question, we will answer promptly by phone or email.

  • You’ll never have to call the 1-800 number, and we are here to provide excellent customer service to our clients.

  • If you have a claim during regular business hours, we will help you file it.

  • As our valued customer, we proactively monitor approaching renewal deadlines and personally reach out with an agent to review your coverages together, ensuring mutual respect and attentive service.

Upcoming RENEWAL?

Reach out to us!

We’d love to review your policy coverages and compare value and pricing.

As your local Farmers® agent in Phoenix, Arizona, my main objective is always to provide excellent customer service. I have always put customers at ease by understanding their wants and aligning them with their insurance needs.

Languages spoken in our agency: English, Spanish, Vietnamese.

GOOD INSURANCE

IS a FORM of SELF love.

About me.

Hello,

My name is Hong, which means “pink/rose” in Vietnamese. While I used to wonder why my parents didn’t give me an American name, I’ve come to cherish its uniqueness—and some people even call me Rose! :)

I’m a proud graduate of Agua Fria High School (Go Owls!) and earned my business degree from GCU. In 2016, I married my best friend, and we now have two wonderful children: Serenity and Stephan. Our family also includes our golden retriever, Buddy, who brings so much joy to our lives.

When I’m not busy running the agency or keeping up with my kids, I love spending time outdoors, whether it’s fishing (especially deep-sea fishing), hiking, camping, or enjoying water sports. Cooking, trying new foods, and traveling are also passions of mine—there’s nothing quite like discovering new places and relaxing by the beach.

I’m excited to connect with you and look forward to getting to know you better!

Meet the Team

  • Ana Gabriela Mora

    Customer Service Specialist

  • Martha Helena Gallardo

    Customer Service Specialist

  • Frank Soldano

    Agency Producer

  • Samuel Molina

    Agency Producer

FROM PASSION TO PURPOSE

My career began in healthcare, spending eight years in the dental industry, where I worked in front and back-office roles. During this time, I discovered my true passion: providing exceptional customer service. I’ve always enjoyed simplifying complex concepts to make them easy for others to understand and found immense satisfaction in solving challenging situations promptly, especially when people were distressed.

In 2017, ready for a career change, my husband Calvin suggested I explore the insurance industry. At first, I was apprehensive—selling was outside of my comfort zone. However, I quickly realized insurance isn’t about selling; it’s about genuinely believing in the value of protecting others.

I began my insurance journey in 2018 as the district office executive assistant, where I trained new agents alongside the district manager. In 2019, I joined Frank Soldano’s team as a Customer Service Representative, advanced to Manager, and ultimately acquired his agency in 2022.

Throughout my career, I’ve earned notable achievements including:

  • Topper Club

  • Blue Vase

  • Commercial Cup

  • Prime Achievement

These accolades reflect my commitment to excellence, but what drives me most is ensuring my customers are well-informed and properly protected. I can’t control economic challenges like inflation or rate increases, but I can control how my agency operates—with integrity, transparency, and unwavering support.

From coverage reviews to day-to-day interactions, my goal is to provide peace of mind and build lasting trust with every customer. My team and I are here to stand by you 100%, no matter what.

-Hong Trinh

  • I have done business with Hong for approximately 8 years. She is the best insurance agent I have ever had! I've had many agents over my lifetime. No one compares to Hong. Her knowledge and ability, dedication to the client, and rates cannot be beat

    Vernon Baker

  • I have been a customer of Farmers Insurance for about 8 years never had any issues. Hong Trinh is extremely helpful and friendly. I will definitely recommend her to my friends and family.

    Anahi Campana

  • I have had nothing but first rate service from Ms. Trinh. Often other insurers try to get me to switch, but even if they could match what I am paying for auto and home, knowing from experience how good Farmers claim service is - I would stay put. I have been insured with a number of major companies over the last half century- and Farmers, and Hong Trinh are the cream of the crop. The excellent advice has saved me a quite a bit on premiums- and I sleep soundly.

    Paul Stabin

  • Hong is excellent. Always staying on top of new products to help reduce our premium costs. Hong is so nice and personable on the phone. I was thrilled when I learned that she now owns this agency!

    Joni C

  • Hong a sido mi agente por 5 años, su apoyo y dedicación a mis dudas acerca de mi aseguranza marcan la diferencia a cualquier agencia. Ana me ah apoyado en cualquier cuestión o cambio necesario en mi póliza. Ayudan a que las cuestiones de aseguranza parezcan fáciles y sencillas.

    Gabriel Lizarraga

  • Chị may mắn gặp được em hiền dễ thương tốt tánh Trường thành ở mỹ có mấy ai tình nghĩa như em.

    Vivi Tran

INQUIRE TODAY :)